1.   Closed

    Anthem and FCC | Add/Remove Fields

    by Amanda Frisone on August 19, 2013

    Anthem is requiring that all vendors who use a call center for lead generation or verification purposes have their agents read aloud the disclaimer statement that is located below the SUBMIT button on their lead form:
    ====================
    [Clicking the button above] constitutes your express written consent, without obligation to purchase, to be contacted (including through automated means, e.g. dialing and text messaging) via telephone, mobile device (including SMS and MMS), and/or email, even if your telephone number is on a corporate, state or the National Do Not Call Registry, and you agree to our terms of use and privacy policy.
    =================================
    If you are using a call center to generate leads for Anthem, and your agents are reading the statement above or have RECEIVED APPROVAL from Edufficient for alternate verbiage, you must now do the following:
    ===================
    1. Pass to us the ‘consent’ field with the value “recorded opt-in on file”
    2. You must NOT post the ‘leadFormUrl’ field nor include it with an empty value
    3. You must NOT post the ‘clientIP’ field nor include it with an empty value

    1. Attachments:

  2. Amanda Frisone
    about 13 years ago

    8/19/13 – added ‘consent’ field to LX.COM and LX.NET. Adjusted vendor FPIs and notified vendors.

    =======

    Please adjust on the landing page and make sure the leadFormUrl is passed with an empty value, as well as, the clientIP field.

    1. Status changed from New to In Progress.
    2. Assignment patrick added; amanda removed.
    3. uploaded Anthem_FCC_VENDORDocs_19August13.xlsx

  3. Patrick Mattei
    about 13 years ago

    Created a seperate call center page for Anthem FCC; removed the values of the unneeded fields for Call Center, but it is still passing them blank. If that’s a problem, we will probably have to have an organic campaign and a call center campaign set up in LX. Otherwise everything is jsut hardcoded and mapped appropriately in LX.

    Sent test leads through for the call center and organic pages below.

    CALL CENTER
    ———————URL———————
    http://topcollegedegrees.net/schools/online/anthem-fcc-callcenter/?test=true

    ———————CLIENT SERVER RESPONSE———————
    {“accepted”:”true”,”redisplay”:”true”,”errors”:{}}

    ———————URL PARAMETERS———————
    firstName=Bob&lastName=Loblaw&address=1 main&city=Hialeah&state=FL&zipCode=33010&homePhone=7189877380&cellPhone=7189877310&email=1ed89yf347@gmail.com&remoteCampaignId=florida-career-college-hialeah&programOfInterest=CSNE&educationCompleted=SOME&isTest=1&leadFormId=8&site=http://www.risingresults.com/callsupress&LXSubAffId=&clientIP=&leadFormUrl=&consent=recorded opt-in on file

    TCD ORGANIC
    ———————URL———————
    http://topcollegedegrees.net/schools/online/anthem-fcc/?test=true

    ———————CLIENT SERVER RESPONSE———————
    {“accepted”:”true”,”redisplay”:”true”,”errors”:{}}

    ———————URL PARAMETERS———————
    firstName=Bob&lastName=sdgw&address=1 main&city=Hialeah&state=FL&zipCode=33010&homePhone=7189877338&cellPhone=7189877339&email=ed89yf347@gmail.com&remoteCampaignId=florida-career-college-hialeah&programOfInterest=CSNE&educationCompleted=GED&isTest=1&leadFormId=8&site=www.risingresults.com/organic&LXSubAffId=&clientIP=64.64.6.151&leadFormUrl=topcollegedegrees.net&consent=

    1. Assignment amanda added; patrick removed.

  4. Amanda Frisone
    about 13 years ago

    8/19/13 – asked client if we can still pass parameters blank

  5. Amanda Frisone
    about 13 years ago

    Pat created a separate landing page just for Call Center to accomodate this.

    1. Status changed from In Progress to Closed.